Terms and conditions
By purchasing a membership with Octane Station LTD, you (the member) are entering into an agreement to pay for and use our services on a monthly basis. Please read carefully.
Membership
Your membership entitles you to use Octane Station's facilities, services and equipment during your booked slots.
Memberships are personal and cannot be shared or transferred.
We require 30 days’ notice if you wish to cancel your membership.
Membership freezes or pauses are not available unless there's an extreme medical condition and the doctor will not clear you to exercise.
Booking & Cancelling Sessions
Sessions can be booked via Wodboard up to 7 days in advance.
Lateness beyond 15 minutes cannot be accommodated as it disrupts the flow of training.
Sessions may be cancelled up to 12 hours in advance.
Cancellations with less than 12 hours’ notice will be treated as a late cancellation and are non-refundable.
In case of injury or emergency, please contact us directly.
It is the member’s responsibility to book their sessions each month. Sessions not booked or attended will still be deducted from the monthly allowance.
Rollover Policy
Sessions cannot be rolled over.
Payments
The first payment will be taken on a pro-rata basis at the time of signing up. Future payments will be collected on the 1st of every month via GoCardless.
A payment mandate must be set up within 3 days of joining. Accounts without an active mandate may be deactivated.
Memberships and packages are non-refundable.
Payments are collected automatically until we receive notice of cancellation (with 30 days’ notice required).
If payment is late, Octane Station LTD may suspend access until resolved.
We will give members at least 30 days’ notice if membership prices change.
Age Limit
Members must be 18 years or older.
For persons under 18, written consent from a parent or guardian is required.